1800 numbers on your website can be a killer!
Years ago we were sold on the idea of giving our customers a Freecall number to make it easier for them to contact us.
So why is this no longer such a good idea?
And what should you do about it?
Firstly, think about how many people use mobile phones and how many people use landlines these days.
I for one have not used a landline in 10+ years!
Now consider how many mobile phone plans include in the plan unlimited or very generous allowances for land line calls.
BUT ! !
Calls to 1800 and 1300 numbers are expensive, timed calls for your customers on mobile phones, and you are paying a timed rate as well!
As a friend of mine just said to me now . . .
“. . . a waste of time, and I learnt that 1800 numbers are not free calls from a mobile phone! Misleading to say these are free call numbers.“
This is why 1800 numbers on your website can be a killer!
Silly as it sounds, it can be a turnoff for someone who was keen to contact you.
So by offering ONLY an 1800 or 1300 number on your website, you are actually PENALISING your clients and prospective customers.
Want your online customers to call you?
Make it easy and instant with a Instant Contact FREE CALL option.
This revolutionary concept uses VOIP or Voice Over Internet Protocol.
Basically – telephone calls on the internet.
As a result, you can dramatically reduce your incoming call costs AND make it truly free for your customers.
What should you do now?
1. Make sure that your website shows a landline number in addition to any 1800 numbers.
2. Contact us to discuss the Instant Contact FREE Call option.
3. Ask your customers how they prefer to contact you, and then implement that.
“The greatest glory in living lies not in never falling,
but in rising every time that we fall.
– Nelson Mandela